Why Your iPhone 17 Pro Max Won't Send Pictures and How to Fix It

It can be frustrating when your iPhone 17 Pro Max won't send pictures. You might see a "Not Delivered" message, or the photo gets stuck halfway through sending.

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Apr 7, 2026
4 min read
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It can be frustrating when your iPhone 17 Pro Max won't send pictures. You might see a "Not Delivered" message, or the photo gets stuck halfway through sending. This guide covers the most effective solutions to get your photos sending again.

Common Reasons Your iPhone 17 Pro Max Won't Send Pictures

The issue could be with your phone or the receiving device. If the other person doesn't have iMessage enabled, your pictures won't go through as blue messages. In that case, try sending as a text message instead.

If someone has switched from iPhone to Android but kept the same phone number, ask them to disconnect their number from iMessage or sign out of their Apple account.

Solutions to Fix Picture Sending Issues

1. Check Your Cellular Data

If you're using mobile data to send messages, make sure it's enabled:

  • Go to Settings > Cellular
  • Ensure the toggle next to "Cellular Data" is on

2. Switch to 4G or LTE

Using 4G or LTE can provide faster internet speeds, which helps prevent pictures from getting stuck:

  • Open Settings > Cellular
  • Select Cellular Data Options
  • Tap Voice & Data
  • Choose 4G or LTE

3. Verify Your Internet Connection

If using WiFi:

  • Check if the WiFi icon appears in your status bar
  • If not connected, turn WiFi on and reconnect
  • Restart your router if needed by turning it off, waiting a minute, then turning it back on

If using cellular data:

  • Ensure you have adequate signal strength
  • Try moving to a location with better reception

4. Check Date & Time Settings

Incorrect date and time settings can cause message delivery issues:

  • Go to Settings > General > Date & Time
  • Enable "Set Automatically" or set manually if needed

5. Enable MMS Messaging

MMS (Multimedia Messaging Service) is required for sending pictures via text message:

  • Go to Settings > Messages
  • Make sure "MMS Messaging" is enabled
  • If you don't see MMS options, enable "Send as SMS"

6. Verify iMessage is Active

If messages appear green instead of blue, iMessage may be disabled:

  • Go to Settings > Messages
  • Tap "iMessage" to turn it off, wait a moment, then turn it back on
  • This refreshes the iMessage connection

7. Restart Your iPhone 17 Pro Max

A simple restart can resolve many temporary software glitches. To force restart your device:

  • Press and quickly release the Volume Up button
  • Press and quickly release the Volume Down button
  • Press and hold the Side button until the Apple logo appears

8. Change Voice & Data Settings

Switching between network types can resolve connectivity issues:

  • Go to Settings > Cellular > Cellular Data Options > Voice & Data
  • Switch between 4G and 3G (or vice versa)
  • Return to home screen and check if cellular service improves

9. Force Quit Messages App

Close and reopen the Messages app to clear any temporary issues:

  • Swipe up from the bottom of the screen and pause in the middle
  • Swipe up on the Messages app preview to close it
  • Reopen Messages and try sending again

10. Update Carrier Settings

Carrier updates can improve network connectivity:

  • Connect to the internet
  • Go to Settings > General > About
  • If a carrier update is available, you'll see a prompt

11. Sign Out and Back Into Apple ID

Refreshing your Apple ID connection can resolve iMessage issues:

  • Go to Settings > [Your Name] at the top
  • Scroll down and tap "Sign Out"
  • Restart your phone, then sign back in

12. Toggle iMessage Send & Receive

Choose which addresses can send and receive iMessages:

  • Go to Settings > Messages > Send & Receive
  • Under "You can receive iMessages to and reply from"
  • Select your phone number, email address, or both

13. Enable Data Roaming When Traveling

If you're traveling internationally, data roaming must be enabled:

  • Go to Settings > Cellular > Cellular Data Options
  • Toggle "Data Roaming" on
  • Be aware this may incur additional charges

14. Disable Low Data Mode

Low Data Mode restricts background data usage and can prevent picture sending:

  • Go to Settings > Cellular > Cellular Data Options
  • Turn off "Low Data Mode"
  • This allows full data usage for messaging

15. Update iOS Software

Keeping your iPhone 17 Pro Max updated ensures you have the latest bug fixes for iOS 26:

  • Connect to WiFi and ensure your device is charged
  • Go to Settings > General > Software Update
  • Download and install any available updates

16. Reset Network Settings

This resets all network settings to factory defaults:

  • Go to Settings > General > Transfer or Reset iPhone
  • Tap "Reset"
  • Select "Reset Network Settings"
  • Enter your passcode and confirm
  • Note: This erases saved WiFi passwords

17. Reset All Settings

If nothing else works, reset all settings as a last resort:

  • Go to Settings > General > Transfer or Reset iPhone
  • Tap "Reset"
  • Select "Reset All Settings"
  • Enter your passcode and confirm
  • This won't delete your data, but will reset all preferences

Start with the simpler solutions like checking your internet connection and restarting your phone. If those don't work, move through the more advanced troubleshooting steps until your pictures start sending successfully.

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